• Shop all your fashion favourites! We are delivering in green, orange & red zones. Delivery to containment zones will remain halted until further updates.
       
       


Vesturebynaz's product returns & exchanges policy is hassle-free and simple.

  1. You need to return/exchange a product within 15 days.
  2. Only size exchange is available.
  3. A minimum of items worth $10 is allowed in order to have an exchange. You can only exchange items of the same size.
  4. Our delivery agent will deliver the new item and simultaneously pick up the original item from you.
  5. We kindly request you preserve the product in its original condition along with its tags, and packaging. You are welcome to try on a product but please take adequate measure to maintain its condition.
  6. Products that are sold as packs cannot be returned as individual items.
  7. For hygiene purposes, we may refuse returns that show remarkable signs of having been worn, washed or soiled.
  8. Gift cards are non-returnable. Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.

There are two ways to return the product to us:

Pick-Up : In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.

Self-Ship : If we don't offer a pick up at your location, we request you to self-ship the product to us. In such cases, we will credit 5 USD in your account in lieu of the shipping costs.